Announcements

We are updating our scheduling and portal system! For all bookings during this transition, please either call or email. Apologies for the inconvenience.

Dear valued clients,

We would like to inform you that we are transitioning our Electronic Health Record system. This is a decision and investment we have made to ensure we can continue to deliver excellence in our quality of care, improve communication, and streamline daily operations for our team.

On the client side, you will receive an email or text to activate what is called a MYIO portal. This will be the new patient portal we will be using for your communication with staff. This portal is best supported in a google chrome browser, and there is also a convenient app that is able to be used. Through this new portal you will be able to contact staff, request refills, request appointments, and update demographic/insurance information.

This new portal will be an essential part of our care workflow moving forward, so we ask that you please try your best to set this up at your earliest convenience and we will be here for full support if you have any questions. It has also come to our attention that the first invite email was sent out prematurely inviting you to sign up for a new portal account. We apologize for any confusion this may have caused. It is still valid however, and will be how you initiate your portal.

Please be advised that our new Electronic Health Record aka EHR program will not go live until August 12, 2024. Although it will not go live until that time, we ask that you sign up at your earliest convenience so that you are all set for this date. Operations and communication will remain as usual until that time. Rest assured that during this transition we still have access to all usual communication channels. And as always, we are available by the usual phone number and email address.

Our website will adapt to this change on the go live date to make the portal and appointment requests easy to access.

We are excited for the growth of our clinic, new systems, and amazing new staff but understand this transition may be inconvenient. Should you have any questions or require further assistance, please do not hesitate to contact us. We appreciate your patience and understanding during this transition period!